Who should I contact about my booking?

If you need to contact someone about your booking, it’s best to speak to the flight provider directly. We recommend you get in touch with the flight provider directly with questions about completing a booking, making changes to a booking, payment issues, cancellations, refunds or questions about luggage, charges, or what you can (or can’t) take on the plane. You should have received a confirmation when you made your booking which will contain the flight provider’s contact details. 

If you’re struggling to reach them, or you need a hand, please get in touch using the contact us link, and please remember to include as many details as possible about the flights you booked – we’ll try our best to help out.

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